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Refund Policy

At El Jalisco Mexican Restaurant, customer satisfaction is our top priority. Please review our refund policy below:

1. Dine-In and Takeout Orders

  • Refunds are not provided for orders that have been prepared and served.

  • If there is an issue with your order, please notify our staff immediately, and we will do our best to address the problem.

2. Online Orders and Delivery

  • Refunds or replacements may be offered if orders are incorrect or incomplete. Please contact us within 24 hours of receiving your order.

  • Refunds are processed back to the original payment method within 5-7 business days.

3. Cancellations

  • Reservations can be canceled up to 24 hours in advance without penalty.

  • Online orders cannot be canceled once preparation has begun.

4. Contact Us

  • For any issues or concerns, please call us at (617) 516-9277 or visit us at 145 Broadway, Somerville, MA 02145.

El Jalisco Mexican Restaurant logo with sombrero, cacti, taco, and Mexican colors.

Restaurant - Bar

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